Property Information

Notes
3 PAYMENT A deposit of 30 thirty per cent of the total amount due must be sent immediately on receipt of our booking confirmation The balance must be paid at least 45 days before the start of the lease In the case of a confirmation being issued within 45 days of the lease starting date then the whole amount due must be paid including insurance and booking fees Payment must be made according to the instructions given when the booking is accepted 4 LEASING VOUCHER The leasing voucher is only valid for the titleholder and is nontransferable It will be issued on payment of all amounts due and will include instructions on how to reach the reception area of Borgo Rosa or where the keys to the property can be collected It is strictly forbidden to arrive with more persons than shown on the voucher or to pass it onto a third party The only exception will be for baby babies up to and including 3 three years of age and where the leaseholder supplies relevant cots and bedding Any change of persons made during the lease is forbidden unless previously agreed by Borgo Rosa Failure to observe the above terms may lead to the owner of the property let refusing initial access to the said property In addition if the lease holder breaches the above terms during the term of the lease the property owner has the right to deny further access to the property In either case the leaseholder will forfeit all money paid In the event that any leaseholder or any member of his party behaves in an unacceptable manner eg breaks furniture fails to maintain correct standards of hygiene etc the party may be asked to leave the property let thereby forfeiting any money paid 5 PRICES Prices quoted refer to oneweek let of a specific property Prices include except where differentiated in the price list use of hot and cold water use for electricity except for heating purposes cooking gas initial cleaning of the property sheets and towels use of swimming pool from May to 7th of OctoberNot included are deposit as guarantee against breakage etc heating costs telephone if made available final cleaning of the property any other service or materials which must be paid for at the time 6 ARRIVAL AND DEPARTURE DEPOSIT AS GUARANTEE a Arrival at the offices of Borgo Rosa must be between 200pm and 700 pm on Saturday afternoons Should clients be unable to arrive within this time they should telephone 39 328 066 15 23 office of Borgo Rosa before 700 pm 1900 hrs Failure to advise the company of such a change will exonerate Borgo Rosa andor the property owner concerned from any damages or responsibility caused by such delay and the property will be relet Arrival times after 700pm 1900 hrs may incur payment of expenses for extra work involved b On arrival clients must present their voucher and identity documents for all their party to the owner of the property or his representative thus permitting registration with the local authorities Before taking possession of the keys to the property the client must pay the breakage deposit only cash as indicated in the price list This deposit will be refunded on departure less any money due for breakage damage andor any supplementary expenses such as cleaning expenses the client is held responsible to the property owner for any costs in excess of the deposit The owner or his representative retains the right to refuse access to any client who fails to pay the necessary deposit Clients must depart between 800am and 1000am on Saturdays leaving the property in a clean and tidy condition In the case of departure outside these hours the owner is authorised to return by mail any money held as guarantee after deducting expenses for damages etc c Properties will be made available in a clean and tidy condition In the houses guests are kindly asked to clean the house briefly paying particular attention to the kitchen d The property owner reserves the right of entry to the property for purposes of maintenance gardening cleaning the swimming pool etc 7 COMPLAINTS All properties are checked periodically by staff of Borgo Rosa Details as printed on our web site are drawn up in good faith Any complaints must be notified in writing to Borgo Rosa and to the Agent where the booking was made within 48 forty eight hours of arrival or by 600pm 1800 hrs on the evening of the Monday following arrival Complaints not advised in writing within the above time limits will not be considered valid In any case where Borgo Rosa agrees to help resolve any complaint the client must allow sufficient time to resolve the problem Should the client leave the property for whatever reason without notifying the company in writing beforehand then all claims of whatever nature shall be considered null and void 8 LIABILITYWhere Borgo Rosa is forced by events beyond their control to cancel a lease the company reserves the right to assign to the client another similar property or as the last resort refund any money paid On acceptance of the alternative offer the client acknowledges his full agreement to the new lease and agrees to forfeit any right to possible repayment of expenses In any case where an agreement as above cannot be reached Borgo Rosa will cancel the lease reimbursing any money paid by the client who on receipt of same will have no further claim on the company top 9 CANCELLATION Should the client for whatever reason cancel a lease he will have the right to repayment of all money paid minus the following cancellation charges cancellation prior to 60 days before the lease is due to start 10 of the rental price cancellation between the 59th and 30th days before the start 30 of the rental price cancellation between the 29th and 15th days before the start 75 of the rental price cancellation between the 14th and the day before the start of the lease 90 of the rental price no show 100 of the rental price 10 CHANGES TO BOOKINGS Any changes to bookings either for the period of the holiday or the property required made in the 45 forty five days prior to the lease starting will annul the lease and will be considered to be governed by the cancellation charges above In such cases a new booking will have to be made Clients are advised to take out insurance against this event

• Has a Pool
• Close to a golf course
• Pets are allowed
• Children are allowed

Accommodation and Facilities Summary