It now seems that about two-thirds of the 16,000 customers that were stranded overseas due to the collapse of Goldtrail on Friday have been able to make their way back home to the UK. However, Goldtrail customers have also reported that some hoteliers have been demanding cash payments for rooms already paid for as part of their packages.

In fact, one hotel in Marmaris, Turkey apparently threatened guests with eviction if they did not hand over £210 per room. One of the staff apparently called the police when the guest refused to pay. At least one couple has been evicted from their hotel for failing to pay the money.

Right now the Civil Aviation Authority is trying to assure all passengers that they will not be left stranded and that hotel bills would be covered by the ATOL emergency scheme. One spokesperson for the Civil Aviation Authority said that the most people came back over the weekend on the flights they were due to come back on. The remaining people that are still abroad will finish their holidays and come back on the flights that they originally booked.

The Civil Aviation Authority has been sending out guarantees to hotels all across Turkey and Greece to ensure holidaymakers are not put out on the street. The spokesperson added that the problem of people being inconvenienced should disappear.

People who have yet to start their holiday through Gold trail are expected to get refunds. For those that do not know, Goldtrail, which is based in New Malden, Surrey, opened up in 1996. There have been tons of rumors for several months that the company was struggling. Apparently these rumors were true.

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Filed under Business & Finance, Holiday News, Travel News, UK News

• Travel Operator Goldtrail Collapses and Leaves Tourists Stranded

This entry was posted on Tuesday, July 20th, 2010 at 8:41 am and is filed under Business & Finance, Holiday News, Travel News, UK News. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.