Essential Travel: Big Brand Names Rip You Off
Dave BondEssential Travel revealed that major consumer brands involved in travel insurance such as Barclays, American Express and the Post Office, are giving holiday makers the run around and making customers pay as much as 50 percent in excess of the regular going rate in Britain.
Essential Travel said top companies with widespread household reputations manage to over charge customers when it comes to travel insurance policies because of the reputation associated with their names.
Essential Travel is the most important independently owned online travel company in the United Kingdom which offers extras such as insurance and car rental.
According to Essential Travel director Stuart Bensusan, these large brands are bluntly abusing the confidence of their clientele.
He said that unsuspecting customers are attracted to these companies because of their reputation and the fact that they have household names.
Bensusan added that in fact, theses customers are being duped into over-trusting large famous companies and these, in return, take advantage of the situation and end-up over-charging them.
For a trip within Europe, the Post Office proved to be the most extravagant in their over-charging. Their travel insurance policy cost for the single journey in the European continebt will set the holidaymaker back £40, or twice as much as what the policy is worth in reality, Bensusan. The same policy cost £31.59 and £24.37 at Barclays and American Express respectively.
Bensusan said his company charges only £19 for a single trip within Europe and did claim that this was the price found at other travel insurance providers.
He said that companies which base 99 percent of their income from sources other than travel should not portray themselves as travel insurance specialists. Bensusan said these companies basically give their customers a slap in the face, since they use their names to lure and exploit customers.
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Filed under Business & Finance, Europe News, Health & Environment, Travel News, UK News